The Islamic Ethos of Third-Party Logistics: A Compassionate Solution for Supply Chain Management

Mohamed, Ph.D
6 min readAug 28, 2023

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In Islam, every aspect of business should adhere to the higher principles of morality, ethics, and compassion. As businesses expand globally, the need for efficient and effective supply chain management has propelled Third-Party Logistics (3PL) as a popular solution to manage logistics activities. As Muslim entrepreneurs and businesses seek to balance profitability and ethics, 3PL emerges as a solution that aligns with the Islamic value system.

Third-Party Logistics (3PL) is a supply chain management method in which a company outsources logistics activities to a third-party provider. This provider is responsible for transporting, warehousing, distributing, and managing inventory on behalf of the company.

There are different types of 3PL providers, such as:

1. Transportation providers: These providers are responsible for transportation and logistics-related activities, including freight forwarding, customs brokerage, and transportation management.

2. Warehouse and distribution providers: These providers offer warehousing, distribution, and inventory management services.

3. Forwarder and customs brokers: These providers specialize in arranging and managing the movement of goods across international borders, including freight forwarding, customs clearance, and documentation.

4. Integrated logistics providers: These providers combine transportation, warehousing, and distribution services with value-added services, such as packaging, assembly, and labeling.

The benefits of using a 3PL provider include:

1. Cost savings: Companies can save significant costs by outsourcing logistics activities to a third-party provider, as they do not have to invest in logistics infrastructure, facilities, and personnel.

2. Scalability: 3PL providers can scale their services as per the company’s requirements, enabling companies to expand their operations without incurring additional costs.

3. Access to expertise: 3PL providers are specialists in logistics, with the necessary infrastructure, technology, and personnel to efficiently manage logistics activities.

4. Improved customer service: By outsourcing logistics activities to a 3PL provider, companies can focus on their core business activities, thereby improving customer service and satisfaction.

However, there are also some challenges associated with using a 3PL provider, such as:

1. Loss of control: Companies may need help to maintain full control over logistics activities when outsourcing to a 3PL provider.

2. Integration issues: Integrating 3PL providers with the company’s existing systems and processes may be challenging.

3. Communication issues: Effective communication between the company and the 3PL provider is crucial to ensure smooth operations.

4. Data security: The transmission of sensitive data and information between the company and the 3PL provider may pose security risks.

Overall, 3PL is a popular and effective supply chain management method that offers several benefits to companies, including cost savings, scalability, and access to expertise. However, companies should carefully consider the potential challenges associated with outsourcing logistics activities before deciding to use a 3PL provider.

Quranic verses such as “O you who believe! Do not devour one another’s property by wrongful means except after it has been traded lawfully,” (4:29) emphasize the importance of honesty and fair transactions in business dealings. The Prophet Muhammad (peace be upon him) also said, “The seller and buyer have the right to keep or return goods as long as they have not parted or till they part, and if both parties spoke the truth and described the defects and qualities (of the goods), then they would be blessed in their transaction, and if they told lies or hid something, then the blessings of their transaction would be lost.” (Sahih Al Bukhari).

Photo by Skylar Kang

Real-life cases demonstrate how the implementation of 3PL has contributed to the ethical and moral compass of global businesses. One such example is Damas Jewellery, a prominent jewelry brand in the Middle East. They implemented 3PL to improve their supply chain management system and streamline their operations, resulting in an efficient logistics structure, cost savings, and improved customer service.

Another example is the Egyptian company Al Ahram, which outsourced its distribution activities to 3PL providers, improving its scalability and enhancing its reach within and outside Egypt.

Similarly, ethical American companies like Patagonia and Zappos have implemented robust 3PL solutions, aligning with their commitment to sustainability, transparency, and social responsibility. Patagonia’s partnership with a 3PL provider reduced their environmental footprint, accelerated their deliveries, and ensured fair treatment of workers.

In Europe, brands like The Body Shop have implemented 3PL solutions, aligning with their values of fair-trade practices, non-exploitation of labor, and environmental sustainability.

One case study that demonstrates the impact of Third-Party Logistics (3PL) on businesses and communities is:

The partnership between the non-profit organization Cafe Reconcile and Imperial Trading, a 3PL provider based in Louisiana:

Cafe Reconcile is a non-profit restaurant and life skills training program that helps at-risk youth and young adults in New Orleans. As part of their mission, they provide job training and employment opportunities through their restaurant and catering business. However, they faced challenges in their supply chain management for their catering business, needing help to source affordable, high-quality ingredients in bulk.

In 2017, they partnered with Imperial Trading, which provided them with an efficient 3PL solution for their catering operations. Imperial Trading used its experience and relationships in the food industry to source quality products and streamline the supply chain for Cafe Reconcile. The partnership resulted in increased cost savings for Cafe Reconcile, allowing them to expand their business and serve a broader community in need.

The partnership also had a positive impact on the wider community, as Cafe Reconcile was able to hire and train more at-risk youth and young adults, providing them with valuable skills and employment opportunities. The strengthened supply chain management also allowed them to operate more efficiently, reducing food waste and decreasing their carbon footprint.

Overall, the partnership between Cafe Reconcile and Imperial Trading demonstrates how 3PL can be a solution that aligns with ethical and social responsibility values. By prioritizing the needs of the community and implementing effective logistics solutions, businesses like Cafe Reconcile can make a real difference for those in need.

Insights and trends: Data to improve decision-making.

According to a report by Grand View Research, the global third-party logistics market size was valued at USD 931 billion in 2020 and is expected to grow at a CAGR of 7.5% from 2021 to 2028. The report attributes this growth to the increased demand for efficient logistics management systems, cost savings for businesses, and the rise of e-commerce.

In the Middle East and Africa, the third-party logistics market is projected to reach USD 66 billion by 2024, according to a report by Arizton. This growth is attributed to the region’s increasing demand for consumer goods, e-commerce, and technology-driven logistics operations.

In terms of ethical and sustainable practices, a study by Supply Chain Dive found that over 50% of consumers are willing to pay more for products that come from companies committed to environmental and social responsibility. This highlights the importance of implementing ethical and sustainable solutions like 3PL in businesses for profitability and consumer trust.

In the United States, the implementation of 3PL has grown significantly. According to a report by Armstrong & Associates, the 3PL market in the U.S. generated USD 213.5 billion in revenues in 2020, a 7.3% increase from the previous year. The report also found that 90% of Fortune 500 companies and 96% of Fortune 100 companies utilize 3PL services.

Overall, the statistics demonstrate how 3PL is a growing and effective solution for supply chain management, both worldwide and in specific regions. The demand for 3PL is likely to continue to grow as businesses seek efficient and sustainable logistics solutions and consumers increasingly prioritize ethical and responsible practices in their purchasing decisions.

To attain a fruitful 3PL solution, companies must give due attention to ethical considerations, seamless integration with current systems, and consistent communication with the 3PL provider. By emphasizing values such as honesty, fairness, transparency, and environmental sustainability, 3PL can become a solution that matches the Islamic ethos of compassion and justice. This approach assures a reliable and ethical partnership crucial for long-term success.

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Mohamed, Ph.D
Mohamed, Ph.D

Written by Mohamed, Ph.D

University professor and author, delving into the worlds of Islamic studies, personal growth, and entrepreneurship to share insights and inspire others.

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